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Reliance Jio4GVoice App not Working : ONLINE SUPPORT & SOLUTION

Jio4gVoice App Not working : Solution & Support

Welcome to Reliance Jio4GVoice App Online Support and Solution Section. Reliance Jio4GVoice App is one of the most Popular and widely used application in Reliance MyJio App Suite. Jio4gVoice App is a free calling app which lets all 2G/ 3G and 4G LTE smartphones to do 4G HD Voice and Video Calling over internet.

Jio4gVoice App uses your Reliance JIO 4G Mobile Number to make a call or receive a call from other mobile or landline number along with SMS Sending facility. But most of the times users face problems like Jio4gVoice App not working Or not configuring. Here we have listed some most updated and frequently asked questions (FAQ) regarding Reliance Jio4gVoice App.

Jio4gVoice App Problem : Correct Setting

FAQ #1 : Complete List of Smartphones used with Jio4gVoice App.

Answer : The list of smartphones to use Reliance Jio4gVoice can comprise of any Android phone having Operating System/ OS 4.0 and above.

JIO Live Chat Support Available (See At Right Bottom)

FAQ #2 : Can I use Jio4gVoice on multiple devices with same JioFi Sim ?

Answer : Yes you can, but remember that at a time, only one device can have Jio4gVoice App configured for a particular JioFi sim. If you want to use Jio4gVoice App on another device using the same jiofi sim, you have to reconfigure the new device with Jio4gVoice.

FAQ #3 : How to use Jio4gVoice App with other network like Airtel/ Vodafone/ Idea/ BSNL etc. ?

Answer : Sorry, But right now you can use Jio4gVoice only when connected with Jio Network using Reliance Jio 4G Sim.

FAQ #4 : Reliance Jio4gVoice Rich Call meaning ?

Answer :  Rich Calling feature aworkingllows the user to send location, messages and Images along with outgoing call thereby making call more descriptive. The Receiver will see the media sent using Rich calling feature on its Screen.

FAQ #5 : How to Use Jio4gVoice App with other network wifi ?

Answer : Since Jio4gVoice App can be used with Jio Network only, therefore wen u try to connect Jio4gVoice with other network, it goes offline thereby making it not useful. This is why Jio4gVoice not working with other ineternet.

FAQ #6 : Jio4gVoice is not working, What to do ?

Answer : Configure it Properly and check, If the Jio4gVoice is being used with jio network or not since it cannot work with other networks or you can restart the device.


Don’t WORRY !! Post it in the Comment Below. We will Answer it Instantly and Update it in the List As Well.

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  1. Sir I have Jio configuration problem what to do

  2. Dear sir
    I activated bar code from jio app for tacking new jio SIM but SIM seller inform me that bar code is all ready in used by any other Customer.
    My mobile no is 9805739102
    Serial no of my mobile_RZ8H817ZTJV
    IMEI NO.359473075952271/01
    Please help me so that I take jio connection.
    Thanx and regard
    Rajesh Kumar

    • The go to reliance store and ask for another code that is not already redeemed. They will give u another number using which u can take a Jio sim and use it.

  3. Ankit Kumar Singha

    Jio4Voice is giving option for SMS and chat can’t make video calls

  4. I have Coolpad Note 3 with JIO sim in first slot. This device is officially supported right now. After first install of Jio4gVoice and auto reconfigure, thw app works fine and shows status as online. But after restart of the phone,
    the app displays status as “Jio SIM not configured”, but if I skip the message then I am able to use the app though I cannot use SMS feature.

  5. Ramprakash dagur

    Ramprakash dagur s /o kishan singh
    Vill.bhole ka pura
    Post.khedli gurjar
    The.hindaun city
    For rent tower available

  6. All Over good services i reallly thanks full, but one difficulties with BSNL telecom. I am unable to call any BSNL no. Please look at this matter.

  7. Jio4gVoice app not detecting my jio4g sim and I am using internet using same jio sim in my 4g mobile. please give mesolution.

    Thnaks in advance…

  8. Vikkas Kumar Goyal

    I had a woeking Jio4GVoice SIM in my devixe and was configured on 3 phones successfully.

    Yesterday I removed that SIM and inserted a new Jio SIM for Jiofi. The new SIM was able to give Internet connection bit was NOT getting configured in Jio4GVoice on tow of my previously working phones.

    I removed the new SIM and inserted the previously working SIM in Jiofi device

    It got Internet connection on all three previously working phones, but Jio4GVoice did not getting configured now.

    The first opening screen asking for configuration with Jiofi keeps coming back every time we click on Configuration link.

    Its still working on third phone on which configuration with New SIM was NOT tried.

    Tried to

    1. Uninstall App, then restart phone, install again.
    2. Clearing Cache and Data of App.
    3. Resetting Jiofi device.

    Please help earliest.

  9. I’m not getting configure with Jiofi device.Earlier It was working well but after updating it not working fine.Not able to configure with jiofi

  10. My jio 4g voice app was not configured from my jio dongal…
    What i do…..:????

  11. Configuration problem… What to do??????

  12. Configuration problem…. What to do ?????

  13. Android version 4.0.4
    i installed jio 4g voice call app in my phone for free calling through my jio dongle… the app got installed but it doesn’t open..what do i do?

  14. Hello,

    Even though I have Jio signal on my phone, now I am not able to use my Jio SIM for call/internet purpose in my GALAXY S7 Edge (This phone was imported from Singapore), but it was working few days back.
    I am getting below notification when trying to configure Jio4GVoice
    “You are not allowed to use jio4gvoice on this device. Please contact JioCare for further details.”

  15. everytym I call using the aap it say call ended earlier it worked fine but after the update the problem started

  16. I can’t use Jio4gvoice app with JIO sim. I am using the sim in an unlocked airtel wifi device. Is there any way to fix this?!

  17. Sir i have jio4gvoice app and i have properly configured it with my phone . I can call any one through it but the problem is i cant send msg to anyone using jio4gvoice kindly help plzz..

  18. I am getting below notification when trying to configure Jio4GVoice
    “You are not allowed to use jio4gvoice on this device. Please contact JioCare for further details.”

  19. I’m using Samsung Galaxy S7. When I tried installing Jio4GVoice app it says “You are not allowed to use Jio4GVoice on this device. Please contact customer care for further details”. Request your help here.

  20. Kaushik Lathia

    Unable to send and receive some bank OTP SMS with jio4gvoice. I’m using it on my Samsung Galaxy Note 4 (Singapore handset).

  21. I have configured a jio sim which I was using in 4G phone to a newly purchaced jiofy device to see the call perfroamnce. Since signal strength is bad, call quality using 4GVoice app is much poorer than using the 4gMobile. Now I want to put the sim back to 4g Mobile, but I am not able to make/receive the call in my phone.

  22. Not able to configure jio4g voice app in my Motorola e2 handset . Every time Error is coming “unable to send otp” i have changed my RMN also then also same error is coming. Though my internet is working fine ,even my jio app is also working fine but the issue is with the JIO4Gvoice app . Customer care also not much helpful, every time new person picks up the phone, will give you some new suggestions which will not work for you.
    If there is any way sort this problem and suggest me.

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