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RBI Helpline Marriage (2.5 Lakh) ATM Cash – Bank Staff Complaint

Report Complaint to Reserve Bank of India. RBI Helpline for Cash Deposit/ Exchange/ Marriage (2.5 Lakh) ATM Cash – Bank Staff Complaint

21 Nov 2016: Today, the Bank are working & open. The customer can exchange old Rs 500/ Rs 1000 notes. There is limit of Rs 2000/- per person only. The family with Marriage card can get Cash Rs 2.5 lakh from their Home Bank Branch. The senior citizen/ Female/ Handicapped person has separate line.

If you have complaint regarding Bank Manager or Employee of Bank (Cashier) of SBI/ PNB/ Axis Bank/ ICICI/ HDFC/ Post Office not giving Rs 2.5 lakh or exchanging money. Please rerport complaint to RBI or Head Office. The Toll-Free RBI Helpline number/ email Id/ online chat support is given below.

19th Nov 2016 RBI Support to Exchange Old Note Rs 500/ Rs 1000 for Medical Emergency at Hospital etc. Today only Senior Citizen has facility to exchange their old notes in any Bank Branch or Post office. The cusotmer must visit their own branch to get their banking services problem resolve.

18th Nov 2016: Complaint regarding Bank Staff/ Petrol Pump/ Medical Shop not accepting old Rs 500/ Rs 1000 notes.  RBI Helpline for all banks – SBI/ SBBJ/ ICICI/ HDFC/ UCO/ BOB/ Canara/ Allahabad Bank/ Andhra Bank etc. Daily limit to exchange notes is Rs 2000/- from today onwards. Call to Customer Care of RBI & get instant help by using Toll-Free number (1800). The Toll is exempted till 24th Nov 2016. You have to download RBI Slip to exchange notes. The 200% Penalty on tax more than 2.5 lakh for saving bank account and 12.5 lakh current accounts.

15th Nov 2016 RBI Helpline Online Chat Support. The RBI has already issued guidelines to the bank that separate lines form Senior Citizen, Female & Handicapped should be maintained and properly monitored. You can complain to RBI regarding queue/ police misbehaving/ ATM cash finished etc. From today, your old Rs 500/ 1000 note is accepted at Govt Hospital/ Privates Hospital/ Medical Shops, Petrol Pump, BSNL Bills, Electricity Bills etc. Online Chat Support of RBI for new Rs 2000 note color/ water test/ GPS chips etc.

11th Nov 2016 – ATM are out of cash report to RBI or Bank senior member. Complaint to RBI regarding ATM/ Bank Staff not helping in exchanging old note to new ₹2000 note. Fake note of Rs 2000 or shopkeeper not accepting new Rs 2000 note. If you have any issue with Bank Employee, ATM or Shopkeeper not accepting New Rs 2000 note, you can report online and get Help by customer care executive. The same can be done by calling nearest police station and report your complaint regarding less amount withdrawal, You can also Rs 50/-  and Rs 1000 from ATM 10th November 2016. The Online Token system to deposit old note (download token online) – android app download to exchange old Rs 500/ Rs 1000 note from any branch. The PAYTM is also providing cashback if you deposite Rs 500/- . Get upto 5% Paytm cashback today on rechange/ DTH/ Booking etc.

ATM is out of cash or technical issue. – There are lots of people facing problem. Can I deposit in cash deposit machine?. The Black money to white money news & report.

There may be some problem ie. a) I didn’t get new ₹2000 note today. b) The bank employee insulted me. c) Bank staff is not helping and are baised to known customers. d) ATM is out of cash. e) ATM is not giving Rs 100/ Rs 50/ Rs 500, Rs 2000/- complaint.

ATMs will be restricted to ₹ 2,000 per day per account upto 18th November 2016, but the limit will be increased to ₹4000 from 19th November (10,000 per day and Rs 20,000 per week limit). The ATMs may resume functioning from November 11, 2016 upon their recalibration to dispense bank notes of only ₹ 50 and ₹ 100 denominations. This is a 24×7 live chat support for All Banks (SBI/ SBBJ/ PNB/ Axis Bank/ ICICI/ HDFC etc).

Exchange 2.5 Lakh or More Money.

If you have more than 2.5 Lakh rupees, then you can follow the steps given in the video below. Exemption of Income tax and legal process.

Support & Report Complaint (Toll-Free)

If you have valid complaint while getting exchange of old Rs 500/ or Rs 1000/- note. You can call the phone number given below. The Toll-Free number 1800 of RBI is not available, but you can call RBI Mumbai/ RBI Delhi / RBI Jaipur/ RBI Lucknow, RBI Bhopal, RBI Bangalore, Hyderabad, Chennai, Patna, Kolkata, Pune etc.

RBI Official Help center Number : +91-22 22602201/+91-022 22602944/ 0141 256 3794/ 0612 232 3291/ 080 2297 6412.

List of Nodal Agencies (Cyber Crime Cell/Economic Offences Wing) for Filing Complaint – List updated on August 16, 2012

Regional Office Name / Address Telephone No.
Agartala (Tripura) Superintendent of Police (CID) A.D. Nagar (Arundhati Nagar) Agartala 799 003 spcid-tri@nic.in 0381-2376963
Ahmedabad (Gujarat) Dy. Inspector General of Police, C.I.D. (Crime & Railways), Gujarat State,Gandhinagar. Office of the Additional Director General of Police, bC.I.D. (Crime & Railways), 4th Floor, Police Bhavan, Sector-18, Gandhinagar-382018,Gujarat 079-23259419
Arunachal Pradesh DIG-Crime,Police Head Quarters, Government of Arunachal Pradesh. Itanagar-791 113 arpolice@rediffmail.com



Bangalore (Karnataka) Cyber Crime Police Station COD Headquarters, Carlton House #1, Palace Road, Bangalore-560 001ccps@kar.nic.in, ccps@bir.vsnl.net.in, http://www.cyberpolicebangalore.nic.in 080-22201026, 22943050
Belapur,Navi Mumbai,(Maharashtra) Police Commissioner’s Office, H.H. Nirmaladevi Marg, CBD, Belapur,Navi Mumbai-400614 cybercell.navimumbai@mahapol
Bhopal (Madhya Pradesh) Office of the State Cyber Police, Police Radio Headquarters Bhadbhada Road,Bhopal www.mpcyberpolice.nic.in mpcyberpolice@gmail.com 0755-2770278
Bhubanesh war Additional D.G.-CID, Crime Branch, P.O. Buxi Bazaar, Cuttack753 001 adgcidcb.orpol@nic.in 0671-2304834
Chandigarh Home Guard Building, Sector-17,Chandigarhpdspeow-chd@nic.in -1722724402
Chennai (Tamil Nadu) Asst. Commissioner of Police, Cyber Crime Cell, Commissioner Office Campus, Egmore, Chennai-600008 acpcybercellchn@nic.in A-Wing, III rd Floor,Rajaji Bhawan, Besant Nagar,Chennai-600090 hobeochn@cbi.gov.in 044-23452350 044-24461959 24468889 24463888
Dehradun (Uttarakhand) Director General of Police (Uttarkhand), Dehradun Cyber Cell – Uttarkhand Special Task Force, Nodal Officer, spstf-uk@nic.in, insp3stf- uk@nic.in 0135-2712685 Toll-Free No. 1800-1804-111
Gangtok (Sikkim) Superintendent of Police, Criminal Investigation Dept., Sikkim Police Headquarters, Gangtok-737101 sikphq@bsnl.in 03595-202087
Guwahati (Assam) IPS Director, Bureau of Investigation Economic Offences Wing, Government of Assam, Srimantapur, Opposite Border Office, Bhangagarh, Guwahati-781032 www.assampolice.com 0361-2452050
Additional Director General of Police, CID,Cyber Crime Cell, Government of Assam, Ulubari, Guwahati-781007 adgp cid@assampolice.com
Haryana Dy. Inspector General of Police / Crime-I, 01733-253221,
Hyderabad (Andhra Pradesh) Superintendent of Police, CID, EOW, Office of the Additional Director General of Police, CID, DGP Office Complex, III Floor, Lakdikapool, Hyderabad-500004 eow.khalid@yahoo.com 040-23234045
Jaipur (Rajasthan) Inspector General of Police,Human Rights, CID (CB), Police Headquarters, Near Hawa Mahal, Jaipur 0141-260-4216
Jammu (Jammu & Kashmir) Inspector General of Police, Crime Head Quarter, Jammu & Kashmir, Srinagar (Summer), CPO Complex, Panjitirthi Jammu (Winter) igpcrimeik@rediffmail.com 0194-2310912
Kanpur (U.P.) Additional Director General, Economic Offence Wing,5th Floor, Indira Bhawan, Ashok Marg,Lucknow eowha@.up.nic.in Nodal Officer, Cyber Complaints Redressal Cell, I G Agra Range-7,7, utchery Road,Balu Ganj,Agra-282001 (Cyber Cell-U.P.) info@cybercellagra.com, digrange@up.nic.in 0522-2287253 0562-2463343



The Station House Officer, Cyber Crime Police Station, SCRB, Pattom, Thiruvananthapuram-695004 cyberps@keralapolice.gov.in www.keralapolice.org.





Website of the Police Authorities www.kolkatapolice.gov.inDIG, CID, Operations, Cyber Crime Branch, Bhawani Bhawan, 3rd Floor, Alipore, Kolkata-700027 www.kolkatapolice.cybercrime.net





Lucknow (U.P.) Cyber Crime Cell ASP, Lucknow CO, Gomtinagar, Shivalik Complex, Aarawali Marg, Faizabad Road, Lucknow-226016 asp.lucknow@gmail.com
M anipur Superintendent of Police, Economic Offences Wing, PS, Crime Branch, Manipur, Government of Manipur, Imphal-795 001 0385-2451501
Meghalaya DIG-CID, Police Headquarters, Government of Meghalaya, Shillong meghcid2002@yahoo.com 0364-2226185
Mizoram Superintendent of Police CID (Crime), Economic Offences Wing, Government of Mizoram, Aizawl-796 001. ahtumizoram@gmail.com 0389-2334082 2333112
Mumbai (Maharashtra) Cyber Crime Investigation Cell (Crime Branch, C.I.D.), Annex-III Building, Police Commissioner Office, Crowford Market, Mumbai. officer@cybercellmumbai.com 022-22641261
Nagaland The Inspector General of Police (Crime), Chairman and Nodal Officer, Police Head Quarters, Government of Nagaland, Kohima-797 001 kikonp@rediffmail.com 0370-2223897
Nagpur (Maharashtra) Cyber Crime Cell Office of the Additional Commissioner of Police, Crime Branch, Civil Lines, Nagpur City cybercrimecell.ngp@gmail.com Economic Offences Wing Office of the Additional Commissioner of Police, Crime Branch, Civil Lines, Nagpur City dcpeco.ngp@gmail.com 0712-2566766 2559977 2565570 0712-2534012
New Delhi Joint Commissioner of Police, Economic Offences Wing, Police Station Mandir Marg Complex, Mandir Marg, New Delhi 110 001 dcp-eow-dl@nic.in 011 2374 5317
Asst. Commissioner of Police, Cyber Crime Cell, EOW, Crime Branch, 2nd Floor, Police Training School, Malaviya Nagar, New Delhi-110 017 dcp-eow-dl@nic.in 011-26515229
Odisha Additional Director General of Police – CID Crime Branch PO – Buxibazar Cuttack – 753 001 Odisha Email : adgcidcb.orpol@nic.in 0671 – 2304834
Panaji (Goa) Superintendent of Police, Cyber Crime Cell, Crime Branch, Dona Paula, Near NIO Circle, Goa-403004 goapol@bsnl.in Superintendent of Police, Economic Offences Cell, Panaji-403001 goapol@bsnl.in



Punjab SSP / Crime, Punjab, State Crime Building, Phase-IV, SAS Nagar, Mohali policehelp100@gmail.com, Ssp0cyber.pb@nic.in 0172-2742293
Patna (Bihar) Sr.DSP, Cyber Crime Investigation Cell, ATS Building, Police Computer Bhawan, Bailey Road, Patna cybercell-bih@nic.in dsp-cyber-bih@nic.in
Raipur (Chhattisgarh) Office of the Additional Director General of Police, State Economic Offences Investigations and AntAnti-Corruptionreau, Chhatisgarh,G.E.Road, Raipur 0771-2445301
Ranchi (Jharkhand) IG, CID (Organised Crime), Raja Rani Building, Doranda, Ranchi, Jharkhand-834002



Shimla (Himachal Pradesh) Superintendent of Police, CID / Crime,Police, Headquarters, Shimla-171002b sp-cr-hq-@nic.in 0177-2622140
Deputy Superintendent of Police, CID / Crime, CID Bharari, Shimla, Himachal Pradesh dsp-cr-hq-@nic.in 0177-2622140
Thiruvananthapuram (Kerala) Economic Offences Additional Director General of Police (Crime), Police Headquarters, Vazhuthacaud, Thiruvananthapuram-695 010 Kerala adgpcrimes@keralapolice.gov.in 0471-2722215

You can also chat with us online support for Exchange old Rs 500/ Rs 1000 note.

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  1. I am pensioner. The notifn. 2652 issued by Rbi is not clear for exchange of old notes. In the said notifn they mentioned Rs. 4,000/- per person, which means per day or per week or upto the period of Dec 30, 2016 ( one time money exchange) are not clearly given, thereby banks are refusing. Please give immediate clarification in the news papers/ televisieon sets for the interest of the public.

  2. the bus teacket checker is not taking 500rs note

  3. sir
    500 or 1000 ke 2005 ke pahele ke notes bank me change karenge ya nahi

  4. Bank of baroda , federal bank , axis bank , these all are from miraj maharashtra these banks not accepting exhange 4000 rupees due to this public sufeering lot and these bank accepting deposit till 5 pm after that they are closing the gate of bank they are not following the orders of govt

  5. today i visited on shop for medicine .i purched medicine of 770 .i try to pay paykent with 500 ood notes .they ignore . i want raised complaint kindly help

    • Dear Deepak,

      It seems you have purchased enough value and they should accepted those old notes if they are not fake. You can report this violation of Govt. Advisory to local police station.


  6. Sir I want register a complain against bank of Baroda Manager he is very corrupt Manager . He is doing exchange black Money for builders he is doing exchange daily 1lakh for one person after the 5 pm & today bank manager announced that Cash has finished then after he was starting exchange bulk black Money for builders & local police have also involved with bank manager & branch name bank of Baroda karwal nagar delhi 110094 mukhiya market near jagdish pradhan MLA house Sir today i tried rbi complain no but any body didn’t recieve my cl so I Don’t know how can I register a complain against bank manager because local police is also involved so do you have any complain no or emai id then plz provide me

  7. Sir i want register a complain against bank of Baroda bank manager he is very corrupt man .he is doing exchange black Money for builders & local police is also involve. Today bank manager announced that Cash has finished then he closed the bank then after 5 pm he started exchange black Money for builders .he exchange 1 lakh for 1 builder he charge 10 thousand per 1lakh he take old currency (500,1000)& he give new currency & i have proof so i want register a complain against him .today I tried RBI complain no but anybody didn’t recieve my call so do you have any complain no or email id so please give me & this bank is in karwal nagar delhi 110094 near jagdish pradhan MLA house


    black money holder plzz some money help i am very very poor men plz help my admitted in hospital plzz my contact email-mukherjeemalabika2000@gmail.com app lok ka pass bahut he ap lok black money agg lagadeta ho so plzz help poor aspersion plzz

  9. Private schools of Delhi are not accepting old 500-1000 notes, where to complaint

  10. I came to GUARDIAN BANK Geddalahalli branch at 11 am on Wednesday (17/11/16) to exchange old notes and was told point blank that as they are a cooperative bank they don’t get enough cash so they cannot exchange old notes . I asked the teller if she was refusing to exchange any amount this early in the morning and she happily said yes we are refusing.
    When I called the toll free number to complain, it was not picked up.
    Can the bank do that?

    • Yes, as per the news, RBI has restricted the cooperative banks recently. Kindly refer to the latest news


  11. Lakhwinder Singh

    In V.P.O – Bhogpur District – Jalandhar
    The banks are not exchanging the notes of Rs. 500 ,not even a total of 2-3000 Rs. I went to bank OBC, BOI, State bank of India located in Bhogpur ,but all they said is Noooooo.

    Yesterday also I went to 3 obc banks in jalandhar ie. Located at kapurthala Chownk, Nakodar Chownk and near white house restaurant . they not even gave me a single penny even though I had account in obc.

    • Lakhwinder,

      They must be giving some reason, what they are exactly saying? Please check if you are carrying the fake old note


  12. Hemant Kumar Joshi

    The Authorized In charge (Officer)
    R.B.I New Delhi.

    Sub:- To find a availability of *temporary cash transfer counter* in Kutchery Parisar/Collectorate Rampr UP.

    As the present days situations would remains few more days because of in availability of proper fund for exchange or may be some other hidden political reasons whatsoever but ATM of Rampur city remains out of cash everyday after 2-3pm. And there are long queue from morning to afternoon at every bank with genuine needy or forged commission agents(as reported).
    We,all advocates,officer related to court/collectrate including Vadkari are facing great problems as it is also our implied duty that the work of court must not be affacted due to our absence hence the money exchange problem may kindly be resolved by providing temporary money exchange counter of bank in Kutchery/collectrate parisar Rampur-244901.
    The Bar Association Rampur has also placed Gypan/Complaint to DM Rampur-244901 on 17.11.2016 about the same regarding ATM/Bank money exchange problem in exchanging old note to new ₹2000 note/₹500/₹1000. The small shopkeepers are not accepting Rs 1000 Rs 500 note which is a great problem.We are by heart with this government action against Black and fake money but facilities to exchange money in Kutchery/Collectrate parisaris highly required.

    Sincerely yours
    CH No-290.
    Distt Court Rampur-244901
    Mb No-8445221435.

  13. Sir i want register a complain against bank of Nainital bank .he is doing exchange black Money Today bank manager announced that Cash has finished then he closed the bank then after 5 pm he started exchange black Money he take old currency (500,1000)& he give new currency i want register a complain against him. Sir due to my humble request please change my money due to my sister marriage dated on 3rd dec-2016 today I tried RBI complain no but anybody didn’t recieve my call so do you have any complain no or email id so please give me & this bank is in.gandhi nagar moradabad 244001

    • Please report this issue to higher authority of nainital bank and RBI helpline as under :

      Nainital bank head office complaint no. : 05942 236313
      Nainital bank complaint email id : chairman@nainitalbank.co.in

      RBI Official Help center Number : +91-22 22602201/+91-022 22602944/ 0141 256 3794/ 0612 232 3291/ 080 2297 6412.
      RBI UP Helpline : 0522-2287253 0562-2463343

  14. Sir
    I went to Deep hospital (pvt. Hospital) in ludhiana (punjab) on 20.11.2016 at around 3:00 Am in Emergency. My friend was suffering from stomach infection causing hard pain in stomach. But when i was able to pay an emergency fee at the cash counter they were refusing to get 500 & 1000 notes. At that time we were facing big problem in early morning. As per govt. Rule hospitals & medical shops are must able to accept old 500 & 1000 notes. So, i want to register a complaint regarding the above matter.

  15. IDBI bank branch sector-7, M2k, Rohini,Delhi ki branch Operation Manger Apna personal cash badal rhi date 19/11/2016 agar app ko saboot chaye to Bank ki 4PM ki baad ki CC photage check kar lo

  16. today I suffered lot in my life bcz of pm of our country narendra modi has made a worst plan so not only me all over country the people r suffering in dis . in emergency case we r unable to draw a cash. to withdraw our cash morning to evening we have to stand in the sun rise and we should stop working go for exchange the so dis was the pm Mr.narendra modi has done .bcz I lost my friend for not getting a cash in emergency from ATM shame on our pm.

  17. The above said Gupta medical hall GURGAON. shop no.24&25, old railway Road, opp. shiv puri, GURGAON has given me the medicines vide bill no 12527 Dated 22/11/2016 and has refused to accept old currency notes of Rs 500/- and has mentioned a note on the bill stating that (Patient was not having prescription of todays date that’s why we cannot accept old currency note.) My mother is 84 years old and I am 66 years on a regular medication since long. As per govt’s instructions Hospitals and medical stores cannot refuse old currency notes of Rs 500/- before 24th Nov. 20016 Necessary action may pl be initiated against the said chemist

  18. Dear Sir/Madam,

    Today on 23rd Nov 2016, A Hospital by name “Divakars Speciality Hospital” located near JP nagar in Bengaluru, denied to take a 500Rs note for the bill amount. Even though we request that as per Govt rules Notes has to be accepted in Hospitals till 24th, the person flatly refused.
    Due to which had to face a bit of hardship in Payment

    Request you to kindly let me the to whom i may have to contact to convey my concern.


  19. Elizabeth K Quinker

    Branch Manager of Indus Ind Bank Indus ind branch manager in Kohima, Nagaland earning at 70-30 ratio….

    She with her illegal boyfriends are carrying the racket with the ID proof exchange.

    Public in pain and she earning from the blood of people.

  20. Sir

    We are hostler in clement town, dehradun. After standing in long queue when our no. Come, the bank keep telling that deposit money to that bank where we have our account what if that bank is not in that locality.
    Also the bank and post office are not exchanging notes for several days.
    They just said no they wont exchange.
    Please do something.

  21. No cash in bank of india, central university of rajasthan, bandar sindri, kishanghar, ajmer. United bank, bandar sindari, and atn 19 to till today 28 nov

  22. Sir please give as a last chance to exchange our notes please i request you sir

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