Telecom Regulatory Authority of India (TRAI) has asked to end the FREEBIES plan “Summer Surprise” offer. The Reliance Jio has accepted this decision, so user is not able to get the benefit of 3 months free internet, voice calls on Rs 99/- (prime membership) and Rs 303/- or above plan. You may want to get REFUND your BALANCE amount (Rs 303/- or Rs 499 or Rs 999 or Rs 1999 or Rs 9999 ) in Jio Money Wallet/ direct bank. Last night (6th April 2017), the press release by JIO said that they are going to end the SUMMER SURPRISE PLAN and subscribers is not able to enroll for it.
Refund Summer Surprise Recharge
If you are PRIME MEMBER of Jio Infocomm Limited (RJIL) and recharged with Rs 303/- or above then you may want you money back because now SUMMER SURPRISE has just ended by TRAI rule. The complete details is not available at official website www.jio.com, We have also called the Customer Care Toll-free/ emailed/ and tried to get helpline online but failed to reach them.
Question: How to get balance refund of prime Membership – Summer Surprise?
Answer: The balance is carry forward for you to use in next month. If you have recharges for Rs 303/- then it will be used for 28 days. In this plan you get 1 GB/ day DATA and free voice calls, with all the apps free of cost.
Question: I have enrolled for Summer Surprise Offer?
Answer: The Jio is providing “SAGUN UPHAAR” – सगुन उपहार ऑफर to all the prime membership with summer surprise offers. So all the subscribers recharged with Rs 99/ and Rs 303 or above still gets 3 months complementary benefit (free internet) as per the SAGUN UPHAAR Offer.
Question: I want my balance refund in the bank.
Answer: As per the terms and condition, the JIO has right to refund or not refund your money. So, you must have a valid reason for asking refund. If JIO completely close the SUMMER SURPRISE offer then there is changes that you get Rs 303/- or more recharge amount in JIO MONEY WALLET/ BANK account.
Question: My JIO 4G Network is not showing? Is my SIM closed?
Answer: If you have not recharged with valid coupon/ amount then this may cause network lost for your number. The Jio 4G network may be weak in your area, so you can contact to the Jio Support and ask your queries. Please comment your location – You can also apply for JIO 4G Tower Install in your village/ PLOT.